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  • Quicktip upgrade Skyline collector from commandline

    calendarMar 18, 2021 · 1 min read · troubleshooting Skyline Virtualisation VMware  ·
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    The VAMI has been removed from the current Skyline Collector 2.7. So a manual upgrade from VAMi is no longer possible but you can trigger a manual upgrade from commandline. 1ssh root@SKYLINE-COLLECTOR First step is to check for a new version 1vamicli update --check Output if a update is available 1root@skyline [ ~ ]# …


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  • How to use Skyline Health Diagnostics

    calendarNov 24, 2020 · 1 min read · troubleshooting skyline ESXi vCenter Virtualisation VMware  ·
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    First you have to login to SHD using the shd-admin user account. shd-admin / Password set during installation After successful login you will see the Collect Logs & Analyze page: vCenter example: ESXi example: Here you can provide the vCenter or ESXi details so that SHD can trigger a log bundle automatically. Next …


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  • Skyline required permissions have changed

    calendarJul 24, 2020 · 1 min read · skyline VMware  ·
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    I just noticed that the required permissions of the Skyline user for vCenters have changed based on KB 59661. Old permissions: vCenter Server Read-Only Role. Global.Diagnostics Global.Health Global.Licenses Global.Settings New permissions: vCenter Server Read-Only Role. Global.Diagnostics Global.Health Global.Licenses …


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  • Quick tip: How to identify Skyline version on command line

    calendarJul 20, 2020 · 1 min read · skyline VMware  ·
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    SSH into the Skyline collector and execute the following command: <br /> grep version /usr/local/skyline/ccf/config/collector.properties<br /> Output: <br /> root@photon-machine [ ~ ]# grep version /usr/local/skyline/ccf/config/collector.properties<br /> collector.version=2.5.0.0<br /> …


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  • VMware Skyline: Hostname verification

    calendarJun 20, 2020 · 1 min read · skyline VMware  ·
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    If you do SSL inspection in your company you can run into issues when using Skyline as the collector does Hostname verification. This will ensure the collector is connecting to the appropriate server by looking at the certificate’s “dnsName” or “subjectAltName” fields against the host in the URL of the connection. As …


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  • VMware Skyline: Reset Root or Admin credentials

    calendarJun 18, 2020 · 1 min read · skyline VMware  ·
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    Reset Root Password To reset the root password: Restart the Skyline appliance.<br /> From the Console screen of the appliance when you see the PhotonOS splash screen press "e".<br /> At the end of the PhotonOS boot command add "rw init=/bin/bash"<br /> Press F10 to access to the …


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  • VMware Skyline: Restart Collector Service

    calendarJun 17, 2020 · 1 min read · skyline VMware  ·
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    Login to the Skyline collector using the Web console in the vSphere client as user root. systemctl restart ccf-collector.service This will restart the collector service.


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  • VMware Skyline: How to enable / disable Email notifications.

    calendarJun 16, 2020 · 1 min read · skyline VMware  ·
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    Go to https://skyline.vmware.com/advisor and login using your account. On the top right click on Settings This will bring you to the following page where you can enable or disable the Skyline Email notification for your account in your Skyline Org.


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  • VMware Skyline™ is radically transforming customer support

    calendarAug 30, 2017 · 2 min read · skyline Troubleshooting VMware  ·
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    VMware Skyline is an innovative proactive support technology that brings high-performing technology and tools to the workbench to radically transform customer support. The VMware Skyline Collector uses automation to securely collect data and perform environment-specific analytics on configuration, feature, and …


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Michael Hempel

VMware GSS Staff TSE and Technologist.
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